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Practical, Australia specific guides on governing AI, choosing a platform and automating real work. Free to read, free to share, no email required.
Infographic · Governance
What gets funded sits above the waterline. What decides whether it pays back sits below: decision arbitration, eligibility and suitability controls, the operating model, experimental design, governance forums and closed loop measurement. The implementation was never the hardest part.
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Infographic · Governance
APRA's April 2026 letter put AI governance and board AI literacy on the supervisory agenda. Ten questions worth asking before the next board pack arrives, from where AI is actually in use to whether you could switch it off tomorrow.
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Infographic · Governance
From 10 December 2026, Privacy Act reforms require APP entities to update privacy policies where automated systems make, or substantially assist in making, decisions that may significantly affect people. A six step readiness check.
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Infographic · Governance
A worked example end to end: tax file numbers redacted locally, processing in Sydney, mandatory broker review before anything is written to the CRM, a governance register, and alignment to the Privacy Act, APRA CPS 230 and 234, the NCCP Act, NIST AI RMF and ISO/IEC 42001.
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Infographic · Platform choices
Microsoft Copilot with Power Automate, AWS Bedrock with Claude, or self hosted Hermes. Integration, data position, set up effort and cost model compared, with a pragmatic path for most teams.
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Infographic · Platform choices
Three different questions: where the data is stored, where the model reads the prompt, and whose laws can compel access. Four options compared with indicative three year costs. AU hosting by a US parented vendor may improve residency without delivering sovereignty.
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Infographic · Automation
Select one workflow, map the decision, build the control layer, pilot internal first, measure four dimensions, then scale autonomy gradually. Autonomy should scale with the cost of an undetected error, not with the power of the technology.
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Infographic · Automation
Map the gaps, replicate the functions that repeat, protect the human edge and document as you go. Set against a Forbes benchmark of roughly 80% of selected support function output for under US$500 a month.
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Infographic · Automation
Lead triage, CRM hygiene, campaign planning and attribution across HubSpot and Canva, with the owner approving every step before anything is written back.
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Case study · Client work
The agentic content repurposing workflow built for Quantum Home Improvements. Transcript extraction, caption and shorts generation, then daily scheduled publishing. Instagram following up 400% in the first three weeks.
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Case study · Client work
The build for Liam Music. Clear local positioning, useful content, a Google Business Profile with genuine reviews, optimised for both Google and AI search, converting through an enquiry form.
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Video · Automation
A short walk up the maturity ladder, from AI assisted CRM through semi automated decisioning, with indicative monthly costs at each level. Every level stays privacy first, governed, auditable and continuously improving.
WatchBring a process that frustrates you, a decision you cannot evidence, or an AI idea you are not sure is real. Thirty minutes, no pitch deck. You will leave with a straight read on whether it is worth doing.
Prefer to talk? Call 0412 993 318, write to fabian.abacum@decisionworks.com.au, or connect on LinkedIn.